MAC-ART – Help

New Zealand

Unframed Prints
Free Delivery anywhere in 
New Zealand

Framed Prints
Free Delivery anywhere in 
New Zealand

*Excludes A0 framed prints. Pick-up only
IN PONSONBY AUCKLAND

Delivery Estimate
7-10 days delivery

Australia

Unframed Prints
Flat Rate of $25 NZD to anywhere in Australia

Framed Prints
Unfortunately we are unable to ship framed prints overseas

Delivery Estimate
10-20 days delivery

Rest of The World

Unframed Prints
Flat Rate $39 NZD to anywhere in ROW

Framed Prints
Unfortunately we are unable to ship framed prints overseas

Delivery Estimate
15-30 days delivery

We cannot ship A0 framed prints due to the fragility of the glass. Framed A0 prints can be collected in Ponsonby, Auckland, New Zealand by prior arrangement

Deliveries times stated are estimates, as we are dependant on local couriers in the supply chain 

We are unable to ship to PO Box Addresses

All deliveries require a signature at destination

Returns

Easy 7 day Returns

We want my customers to be happy, that's why I offer an easy 7 day replacement policy. 
Lost, damaged, faulty or incorrect orders are replaced for free. 
Please make contact within 7 days of receiving your order, via the contact page on this website. 

NOTE: This is void if you have not signed for your delivery

Special Note:
We are unable to offer refunds or replacements of orders if you change your mind or wish to swap a size etc. 
This is the nature of on-demand manufacturing. Returns must be authorised [see above]

Payment Options

• Visa (credit and debit cards)

• MasterCard (credit and debit cards)

• American Express

• Discover (US merchants only)

• Diner's Club

• JCB

• Afterpay or Clearpay

• Apple Pay

• Paypal